To ensure a fair and honest playing environment, Sportbet has established rules governing player behavior, lost connectivity, and policies against illegal funds and unlawful activities. Other non-specific situations will be addressed accordingly.
Your User Name is the identity by which other players can get to know you. Part of the game is having an understanding of how other players bet under different conditions. Therefore, we do not permit players to change their user name, except under extraordinary circumstances.
Sportbet offers players from around the globe the ability to play blackjack from the comforts of their own home, office or at their local Internet Cafe. It's not necessary to travel to a physical blackjack room. Along with the convenience of the virtual blackjack room come some opportunities for the unscrupulous. Rest assured that Sportbet actively guards against unfair behavior. Hence, We will not tolerate cheating.
When using the Internet, there are times when players may lose their connection to the server. This may occur for any number of reasons including:
- Dropped modem connection.
- Routing problems at the local Internet Service Provider (ISP).
- Network congestion somewhere on the Internet.
- Home computer hangs, freezes, or crashes.
When this occurs, or if you experience a broken connection due to another cause, the game will wait a reasonable amount of time for your connection to be re-established. It will also alert you, and wait a reasonable amount of time for you, should you experience a slow connection, or a distraction at home. The player may re-enter by going back to the lobby and reconnecting to the game. The player will pick up the game in progress when he/she re-enters. If you cannot or do not respond the software will automatically continue to make the minimum bet for you and will always hit on 11 or under and will always stand on 12 or over. These rules are more defined under the specific tournament rules, and are established to maintain a level of play. The player will be marked as offline as well. Of course, it is poor etiquette to deliberately slow a game down.
If a Player had chips at a table during a server crash, the Game will be cancelled and all chips at the table and in play will be returned to the Player's account. In those and all other circumstances, Sportbet, its affiliates, agents and licensors shall not be liable for any loss resulting from delays or interruptions to play due to failure breakdown malfunction or interruption of electronic or mechanical equipment, telephone internet connection or other communications facilities, or to storms, strikes, walkouts or other causes over which they have no direct control or to loss resulting from erroneous statements or to errors in transmission ("force majeure"). Sportbet will at all times use reasonable endeavors to overcome any event of such force majeure so far as it can, but does not guarantee its ability to do so.
Please note that the only activities on these sites are skilled blackjack tournaments and there is no gaming, sports or casino play.
Tournament Directors reserves the right to deny and/or disconnect any player for participating in a BlackJack Tournament when the player’s internet connection slows down the game to unacceptable levels
At this point the Tournament Director will contact the staff holding a licensee and will communicate the steps to follow. These steps include time frames of delays or interruption of service, replacements of stopped games and flow of returned entrance fees to affected clients. This contact will be done through a Instant Messaging Conference and through email communication in deeper details of such events. By this we can guarantee a fluid communicative relationship between the parties involved, called them Brand Managers, Hosts (Customer Service Representative) and End Users.
Tournament Cancellation Policy
If you are participating in a BlackJack Tournament and connection to our game server is lost due to failure on the part of the Sportbet, we will review the details of the tournament and evaluate pay outs accordingly. Our House Policy is to provide full refund to our players if the game is less than 66% complete. If, however, the game is more than 66% complete, then payouts will be provided based on the details of the tournament… meaning, 1st, 2nd, & 3rd position players, or player awarded positions, will be paid based on their chip amounts when game was terminated.
Sportbet reserves the right to deny and/or disconnect any player participating in any of our Tournaments when the player’s internet connection slows down the game to unacceptable levels, or levels we deem unsuitable for the level of play in our tournaments.
This is a community and as in any community there are rules about behavior. These rules are intended to maximize the enjoyment and comfort of all players and visitors. Please follow these rules. In the event of breaching any of the above rules, violators will be contacted, and the Company shall have the right to immediately terminate your membership. Upon such termination the Company shall refund to you any funds which may be in your account over and above any amount which may be owing to the Company at such time (if any).
The Company reserves the right to review the Chat facility in relation to any game on the Site and to keep a record of all statements made on such facility. In the event that you use the Chat facility on the Site you shall be bound by the following rules:
- Users can not make statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity.
- Users shall not make statements that are abusive, defamatory or harassing or insulting to others.
- Users shall not make statements that advertise or promote any other online entities.
- Users shall not make statements that are disparaging of the Company or the site or any other internet site connected to the Company.
- Only players who are remaining in a hand should make comments on the current hand. Observers, including those who have folded, must not comment about the play, or style of any player, or how the game is being played.
- Players are asked to refrain from "table talk" or "coffee-housing" or talking during a hand in a way that compromises and opponent's hand. This applies to players playing in the hand or watching the hand.