*ALL accounts must have a correct, and valid, address and contact phone number listed in their account information on the date(s) of their withdrawal. Use of an invalid address and phone number is grounds for possible forfeiture of any/all winnings and/or a delay in your redemptions request. If we cannot verify the information that you provide, or if you request an address change, we ask that you send us additional information by fax (such as your drivers' license, credit card statement, a recent utility bill, or other information liking you to the applicable address).